Gold Haven
Privacy Policy
Effective September 3, 2026
What we collect
When you call us or ask us to call you, we collect what we need to help you: your name, phone number, ZIP code, and what you would like help with. If you continue with us, a licensed agent may collect additional information needed to assist you, and we keep a record of the consent you gave and the disclosures you were shown, including the date and time.
Calls with our licensed agents about Medicare plans are recorded, as federal rules require, and retained for the period the law sets.
What we do with it
We use your information to call you back, to connect you with a licensed Gold Haven agent, and to service your relationship with us afterward. That is the whole list.
We do not sell your information. We do not share your information with other insurance agencies or marketing companies. Federal rules also forbid us from sharing your information with another marketing organization without your prior express written consent naming that organization, and we do not ask for that consent.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Text messages
If you gave us permission to text you, we may send messages related to your request: appointment confirmations, reminders, and replies to your questions. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Carriers are not liable for delayed or undelivered messages.
Your choices
You can withdraw your permission to be contacted at any time: tell any agent on a call, reply STOP to a text, or use the contact information below. Your permission to be contacted expires on its own 12 months after you gave it.
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to records that federal insurance rules require us to retain.
Contact
Gold Haven · (855) 000-0000 · TTY 711
Gold Haven is not connected with or endorsed by the United States government or the federal Medicare program.